Benefits
- Quality support from local and corporate support professionals
- Around the clock access to electronic case management tools
- Find answers any time through the on-line knowledge center featuring technical articles, FAQ's, manuals and product downloads
- Support team equipped with sophisticated trouble-shooting and remote-diagnostic tools
- Proactive communication to learn the latest support and product news
Program Deliverables
- Access to product expertise through 1-800 GE FANUC
- Support Available 8AM - 8PM - EDT
- Service packs, product fixes, firmware and IPI's
- Online knowledge center
- Electronic case management
- Knowledge Base CD
- Electronic newsletter
Additional Information:GlobalCare Complete Support Data Sheet (pdf)
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