GE Digital Premier Support Program is for GlobalCare Complete customers who have a strategic investment in their GE software automation solutions with business needs that dictate a closer partnership, a higher level of support, and require the fastest available access to the most experienced technical experts at GE Digital. Premier Support consolidates all of your support and maintenance needs through one central business process to achieve the maximum ROI possible and reduce the time it takes to perform root-cause analysis.
In addition to your GlobalCare Complete coverage, GlobalCare Premier Support customers will receive the following benefits:
- Priority Position in the Service Queue
- Premier Support Team
- Expedited On-Line Case Processing
- Assignment of a Premier Account Manager
Need GE Digital Technical Support? Go to www.ge-ip.com/support